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Cancellations & Replacements


If you find you are unable to attend after registering for Momentum Lisbon 04, you have 3 options:

  • Transfer your booking to a colleague: one replacement delegate per registration is permitted and must be confirmed in writing to the Conference Office on or before Monday 3 May 2004.

  • Reduce your attendance days: you may change your registration from a full conference delegate to a day delegate for one or more days at the advertised rates. Changes to your registration must be made in writing to the Conference Office on or before Friday 23 April 2004 to qualify for a refund on the balance of your registration fee, less a £100 administrative charge. We regret that no refunds can be made on registration changes after Friday 23 April onwards.

  • Cancel your registration: you may cancel your registration completely on or before Friday 23 April 2004 and receive a refund, less a £100 administrative charge. We regret that no refunds can be made for registration cancellations after Friday 23 April onwards.


Payment Conditions


Registration for Momentum Lisbon is subject to the following payment conditions:

  • The Conference Office must receive payment before we can confirm your place at Momentum Lisbon. Admittance to the conference will not be allowed without payment or proof of payment being received in advance. Proof of payment includes: purchase order number, remittance advice, photocopy of cheque and credit card details for security.

  • If your company/organisation requires an invoice before payment can be made, please mark the appropriate part of the registration form accordingly. Include a purchase order number if this is required for payment. The option to pay by invoice is only available if you register on or before Friday 9 April 2004. All registrations received without payment after this date will not be confirmed until proof of payment or full payment of your registration fee is received by the Conference Office.

  • Once your registration has been processed, an invoice with credit card receipt (if applicable) will be posted to you by The Conference Office with full confirmation of your registration details.

  • Credit card payments will be processed by 'The Conference Office Ltd', the Momentum Lisbon registration company. All credit card fee payments are charged in Sterling at the advertised rates.


Registration Queries


If you have any queries relating to registering for Momentum Lisbon, please do not hesitate to contact the Conference Office:

Momentum Lisbon 04 Conference Office
Crest House, 102-104 Church Road
Teddington
Middlesex
TW11 8PY, UK

Tel: +44 (0)20 8614 1444
Fax: +44 (0)20 8614 1446
Email: info@momentumeurope.com

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